Call us on 1300 655 003During Business Hours During business hours, 8.00am – 6.30pm AEST/AEDT Monday to Friday, our Claims Call Centre will lodge your claim over the phone. After Business Hours After business hours our emergency claims service will provide assistance and obtain brief details of your claim. We will then contact you the next business day and complete your claim lodgment by telephone. To assist us in processing your claim, please have to hand your policy number and details of what has happened. A professional Claims Consultant will discuss the loss with you and determine the most appropriate method to expedite your claim. If we believe that it is necessary for your claim to be assessed by a Loss Adjuster we will appoint one of our preferred Loss Adjusters who will be in contact promptly to arrange a convenient time to visit you. |
